Love and Deepspace Version 6.0 [A Shattered Quiet] will officially launch on Jul. 9! For detailed instructions on updating, please refer to the guide below.
01 Client Update Instructions
With the release of Love and Deepspace Version 6.0, a mandatory update for the game client will be required. You may need to download and update to the latest version of the client, as the old version will no longer grant access to the game.
The new client will be available during the server maintenance on Jul. 9. It is recommended to perform an overlay installation without uninstalling the old client beforehand. You can download it following the pop-up notice in the game to complete the overlay installation.
*Uninstalling the old version may result in the loss of local data, such as photos not uploaded to the cloud. Please take notice and do not uninstall the old client in advance.
Based on in-game resource conditions, after updating to the new client on Jul. 9, approximately 3.2-7.9 GB of additional resources will need to be downloaded before entering the game. Before installing, please ensure your device has at least 27 GB of free storage space to download and run the game smoothly.
*When device storage space is insufficient, you can free up space according to the pop-up prompt's suggested required and remaining space.
*After downloading completes, do not close the game background during the decompression process to avoid prolonging the installation.
*After the update, some models may stay on the Infold LOGO screen for 10 to 20 seconds during the first startup. The actual duration may vary depending on your device model and available memory. Please be patient.
Recommended Devices:
• iOS: iPhone 12 (A14) or later, iPad (A14/M1) or later, iOS 13.0 or later.
• Android: 6GB RAM or more, Android 7.0 or above, Dimensity 9000/SD8 Gen1 or later.
• PC Emulator: The latest version of MuMuPlayer is recommended. Set Device Settings> Performance> GPU Rendering Mode to Vulkan.
02 iOS Update Instructions
During the server maintenance on Jul. 9, after the new version is released, Hunters using iOS systems can complete the update by following the instructions below.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently. You can also download the new version of "Love and Deepspace" on the App Store.
*If you have enabled automatic updates in your iOS device settings under the App Store, the update will automatically download and install over Wi-Fi. In this case, you can skip the following update steps.
Update Steps:
1. Open the game and tap the "Confirm" button on the pop-up notice.
2. Tap "Update" after being redirected to the "Love and Deepspace" update page on the App Store.
If you can't jump to the page, please search for "Love and Deepspace" in the App Store and open its page manually.
3. The game client icon on your home screen will enter "loading" state.
4. A blue dot will appear next to the game name "Love and Deepspace," indicating the update is complete.
03 Android Update Instructions
During the server maintenance on Jul. 9, after the new version is released, you will see a pop-up notice when you open the game. Tap "Confirm" to be redirected to the "Love and Deepspace" update page in Google Play Store, then tap "Update" to download and install the new version.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently.
Update Steps:
1. Open the game and tap the "Confirm" button on the pop-up notice.
2. Tap "Update" after being redirected to the "Love and Deepspace" update page on Google Play Store.
3. The update is complete.
If you encounter any issues, such as installation failures or account problems, during or after the update, please contact our customer service for assistance. If you are unable to enter the game, you can also reach out to us via the customer service email (loveanddeepspace-en@infoldgames.com) for help.
04 Game Resource Management
If Hunters see an insufficient storage message when entering the game after updating to the version 6.0 client, you can tap the [Clear Cache] button at the bottom of the pop-up or free up device storage based on the [Required] shown in the prompt before trying again.
After the version 6.0 update, [Main Screen Voices] will be added to Recommended Downloads. Recommended content that was not previously downloaded will be set to auto-download by default on Wi-Fi connections. [Phone Call Voices] will be added to manageable resources, which Hunters can clear as needed.
*You can continue playing the game normally while recommended content is downloading. If you wish to disable this feature, please go to [Settings - Feature].
To manage recommended content that has been automatically downloaded, please go to Manage Resource at the bottom of the Profile page to view or delete it.
Resource Cleanup Guide:
The [Quick Cleanup] feature is available on the client, allowing intelligent management of all game resources with one tap. Access it by opening your profile from the top-left corner of the main game screen and tapping the Quick Cleanup button at the bottom.
• Quick Cleanup supports automatic scanning and categorizes removable resources into Recommended Cleanup and Deep Cleanup. Hunters may selectably remove contents from each category as needed, or use one-tap cleanup to clear related resources.
*Resources under Deep Cleanup may affect subsequent gameplay experience. Please proceed with discretion.
• Custom stored content, such as Albums and Journals, can be cleared from within their respective features if needed.
• Hunters may also visit Manage Resource to view and manage all game resources, including recommended downloads.
05 Regular FAQs
About Client Update
1.Do I have to download the new client for this update?
After version 6.0 is officially launched, the client will require mandatory updates to ensure all Hunters can better enjoy the new content. You need to download and update to the latest version of the client, as the old client will no longer grant access to the game.
2.When can I start updating to the new client?
During the server maintenance on Jul. 9, the new client will become available on the official website and app stores. After the new version is released, you will see a pop-up notice when you open the game. Follow the on-screen instructions to complete the update.
*There may be a 1-2 hour delay in the release time. If the pop-up does not appear, please wait patiently.
3.I've previously downloaded all Main Story, Memories, and Dates resources within the game. Will I need to re-download them after this update?
After this update, Hunters who complete the overlay installation properly will not need to redownload resources. Please make sure not to uninstall the original client to avoid resource loss.
4.Why did my login background, BGM, and tap effects revert to the default settings after installing the new client?
Due to code optimizations in this update, if the login background was previously set to a Memory, the login screen background, BGM, and tap effects may be reset to default during the update process. Once the in-game update is complete, the settings will be restored to the Hunters' original preferences.
5.Why don't I see any storage space reservation prompt?
If the device has sufficient available storage, no space reservation prompt will appear and the download will proceed directly.
6.When the update starts, why does the [Space Available] value keep varying when I tap retry? Which value should I trust?
When storage space is insufficient, please refer to the initially detected [Space Available] value as the accurate reference. Please avoid repeatedly tapping "Retry" before clearing enough space, as it may cause inconsistencies in the required space.
7.Why do I need to download more after selecting the new update plan when storage space is insufficient?
The new plan requires temporarily clearing the cache before updating. After clearing the cache, if the total resources increase, the required reserved space will be smaller, which is normal. Once the hot update is complete, it will not affect your game experience.
8.Why can’t I update after selecting the new update plan when storage is still insufficient?
If the required space is still insufficient after clearing the cache, please follow the storage reminder to clear the cache and recalculate. You can then proceed with the update with the new plan.
9.What should I do if a [Download Error] keeps appearing, even after clearing storage? Why can't I see a specific number for the required space?
Try tapping "Confirm" to retry or switch to a different network environment. If repeated retries fail, consider clearing more device storage. The error message only signals an abnormality during download; for precise space requirements, restart the game and follow the on-screen prompt instructions.
10.Why does the required download size differ from the space reservation prompt?
Because of game resource decompression needs, the recommended free space size may differ from the actual download size. We recommend clearing space as indicated by the system prompt.
11.Why does the client re-download some resources after completing an initial download and verification?
During resource verification, missing files may be detected, which leads to a small amount of additional resource downloading.
Account-related FAQs
1.What should I do if I receive an "account not found" error or find that my account has reset to a new character after logging in post-update?
Please first confirm that you have updated to the correct client version. For example, if you originally used the official client but downloaded a channel client this time, the above problems may occur. Please check if your account number and password are correct. If problems persist, contact customer support for assistance.
2. What should I do if I forget my login password after the update?
You can click "Forgot Password" on the login page to recover it. Please contact customer support if you encounter any issues.
*Please make sure to record your login account, character ID, character nickname, and other details, so that any account issues after the update can be quickly verified and resolved.
Customer Support Contact: loveanddeepspace-en@infoldgames.com